Privacy Policy

The Company only collects, uses and holds names, email addresses, contact numbers, physical addresses and/or regions, and transaction records. We do not collect other personal data.

You may provide your personal data to us voluntarily. For purchasing and using the services on this Website, all personal data such as name, email, contact number, physical address and/or region are considered mandatory. If you fail to provide such mandatory data, we will not consider your purchase/service request.

The personal data collected from you is used for the following purposes:

• Verifying identity, handling requests for access, correction or deletion of personal data;
• Member account and activity processing, including registration, identity verification, service purchases and event communications;
• Providing services to you through this Website and allowing you to participate in other activities through this Website;
• Conducting statistics and data analysis. Such reports will only contain anonymous data for the Company's reference and to improve our services and products;
• For our internal administration and management, including auditing and internal analysis;
• With your consent, the Company may from time to time send to or contact you to share promotional or marketing information.

If you are under 18, please obtain the prior consent of your parent or guardian before providing your personal data.

The Company will retain all your personal data and transaction records to fulfil the purpose of collection and legal requirements. All your personal data and transaction records will be destroyed after use is complete.

Our information and data are stored in our electronic databases, facilities, servers and backup servers, which may be located outside your country or region. You expressly consent to us transmitting, storing, maintaining and retaining all your information and data in our electronic databases on servers and backup servers located outside your country or region, for the purposes set out in Section 3.

To ensure the accuracy of the personal data we hold (especially contact details), you may receive confirmation or verification requests from us. To correct or change personal data, or to opt out, please contact us at any time.

We will not disclose collected personal data to any third party without your consent.

We have put in place security measures and monitoring procedures to prevent unauthorised or accidental access, processing, deletion, loss or use of data. All personnel with access to data will also ensure compliance with data protection requirements.

• Password complexity controls, retry and reset to prevent leakage.
• Advanced encryption (SSL) used to protect personal data during transmission.
• Only personnel trained in strict privacy guidelines may access or process your personal data.
• Regular review of security systems.

Except as required by law, the Company will not transfer or disclose any of your personal data to any third party.

The Company has implemented all reasonable and feasible procedures, measures and steps to protect the security of your personal data. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee its absolute security. Unless proven negligent, we will not be liable.

By clicking advertisements or hyperlinks on our Website, you may leave our Website and enter websites of advertisers, content providers, affiliates or business partners. Your visits to such third-party websites are not protected by this policy.

These third-party websites are not owned or controlled by the Company. We have not authorised them to collect any of your personal data, and we are not responsible for any data leakage on those sites.

To use our services, you may need to access Stripe (a third-party payment gateway) and provide personal data to Stripe for payment processing. Stripe is not owned or controlled by us. For any privacy queries about Stripe, please contact Stripe directly.

We may use cookies to improve our internet services and optimise your online experience. Cookies are small files automatically stored on your web browser. They record your preferences and allow us to tailor the application/website. Cookie information is anonymous and does not contain names, locations or other identifiers. You can disable cookies via your browser settings.

If necessary, the Company may update or amend this privacy policy in the future. The revised policy will be published on our website.

You have the right to request access to and correction of personal data. To exercise these rights, please contact us as soon as possible.

If you have any requests about our privacy policy, including opt-out, queries or feedback, please email info@makarios.com.hk or call 9162-9036. Generally, we will handle your request or enquiry within 14 working days.